Question 1

What is RentGuard?

Accepted Answer

RentGuard is a tech company that provides a system to speed up booking process. Benefits of using our system are you don't have to meet face-to-face with the agent, you can finish booking process anywhere anytime it help you free up your time, as the tenant or buyer you can pay through online by using a credit card, bank transfer, or Paypal. you can keep track the booking progress as well without worrying your agent will runaway with your money, and you can print the invoice anytime.

Question 2

How much is the fee?

Accepted Answer

The fee is a one-off payment of 5% of the total/yearly rent.

Question 3

How do I sign up in RentGuard system?

Accepted Answer

After agent created the booking/deals.

Step 1: You will receive e-mail and SMS.

Step 2: Click "Proceed to approve".

Step 3: Just create your new password and confirm the password.
 
Step 4: Click "Approve (√ Landlord)".

Question 4

Apa itu RentGuard?

Accepted Answer

RentGuard adalah syarikat teknologi yang menyediakan sistem untuk mempercepat proses tempahan. Manfaat menggunakan sistem kami adalah anda tidak perlu bertemu secara bersemuka dengan agen, anda boleh menyelesaikan proses tempahan di mana saja dan bila-bila masa ia membantu anda menyingkatkan masa anda, kerana pemilik hartanah atau penjual boleh melihat dan menjejaki tempahan pada bila-bila masa, di mana sahaja dan anda boleh mencetak borang tempahan yang juga dikenali sebagai (tawaran untuk menyewa / tawaran untuk membeli) tanpa sebarang masalah jika anda kehilangannya.

Question 5

Apa itu RentGuard?

Accepted Answer

RentGuard adalah syarikat teknologi yang menyediakan sistem untuk mempercepat proses tempahan. Manfaat menggunakan sistem kami adalah anda tidak perlu bertemu secara bersemuka dengan agen, anda boleh menyelesaikan proses tempahan di mana saja dan bila-bila masa ia membantu anda menyingkatkan masa anda, kerana pemilik hartanah atau penjual boleh melihat dan menjejaki tempahan pada bila-bila masa, di mana sahaja dan anda boleh mencetak borang tempahan yang juga dikenali sebagai (tawaran untuk menyewa / tawaran untuk membeli) tanpa sebarang masalah jika anda kehilangannya.

Question 6

Apa itu RentGuard?

Accepted Answer

RentGuard direka bagi agensi pajakan hartanah dimana ia mengautomasikan, memodenkan, dan mengembangkan perniagaan mereka. Sama ada anda menguruskan rumah berserta tanah, kondominium, atau hartanah komersil atau mungkin anda menguruskan portfolio bercampur dengan penyelesaian mengunakan rangkaian ‘cloud base’, ia mempunyai ciri yang dibina khusus untuk anda dan anda boleh menyelaraskan kerja anda dan memberi tumpuan kepada asas kepentingan anda.

Question 7

What is Rental Collection System?

Accepted Answer

Rental Collection can be hassle for landlord who struggle to follow up with tenants to get the payment on time. RentGuard provides a hassle free solution to settle errands on rental collection with credit card or debit card and landlord will receive rental on time.

Question 8

What is RentGuard?

Accepted Answer

RentGuard is a secured technology platform for landlord and agents that simplifies rental collection frontier, enhances tenant-landlord relationship by providing excellent CRM services. Booking processes are done via online media, so you can get the booking process done from anywhere, anytime .it helps to save your time, as the tenant or buyer can make a payment online by using a credit card or bank transfer

Question 9

Apakah RentGuard?

Accepted Answer

RentGuard adalah syarikat teknologi yang menyediakan sistem untuk mempercepat proses tempahan. Manfaat daripada menggunakan sistem kami adalah anda tidak perlu bertemu secara langsung dengan agen, anda boleh menyelesaikan proses tempahan di mana-mana sahaja, ia membantu anda menyingkatkan masa anda, kerana sebagai penyewa atau pembeli anda boleh membayar melalui dalam talian dengan menggunakan kad kredit, pemindahan bank atau Paypal. anda juga boleh melihat dan menjejaki perkembangan tempahan tanpa bimbang  jika agen anda akan melarikan diri dengan wang anda, dan anda boleh mencetak invois pada bila-bila masa.

Question 10

What is RentGuard?

Accepted Answer

RentGuard is designed for property leasing agency who want to automate, modernize, and grow their business. Whether you manage land house, condominium, or commercial properties or maybe you manage a mixed portfolio with our all-in-one cloud-based solution has features built specifically for you and, so you can streamline your workday and focus on your bottom line.

Question 11

Apa itu RentGuard?

Accepted Answer

RentGuard adalah syarikat teknologi yang menyediakan sistem untuk mempercepat proses tempahan. Manfaat menggunakan sistem kami adalah anda tidak perlu bertemu secara bersemuka dengan agen, anda boleh menyelesaikan proses tempahan di mana saja dan bila-bila masa ia membantu anda menyingkatkan masa anda, kerana pemilik hartanah atau penjual boleh melihat dan menjejaki tempahan pada bila-bila masa, di mana sahaja dan anda boleh mencetak borang tempahan yang juga dikenali sebagai (tawaran untuk menyewa / tawaran untuk membeli) tanpa sebarang masalah jika anda kehilangannya.

Question 12

What is RentGuard?

Accepted Answer

​RentGuard is a tech company that provides a system to speed up booking process. Benefits of using our system are you don't have to meet face-to-face with the agent, you can finish booking process anywhere anytime it help you free up your time, as the landlord or vendor you can keep trace booking progress anytime, anywhere and you can print the booking form also known as (offer to rent/ offer to purchase) without any concern if you lost it.

Question 13

Apa itu RentGuard?

Accepted Answer

RentGuard adalah syarikat teknologi yang menyediakan sistem untuk mempercepat proses tempahan. Manfaat menggunakan sistem kami adalah anda tidak perlu bertemu secara bersemuka dengan agen, anda boleh menyelesaikan proses tempahan di mana saja dan bila-bila masa ia membantu anda menyingkatkan masa anda, kerana pemilik hartanah atau penjual boleh melihat dan menjejaki tempahan pada bila-bila masa, di mana sahaja dan anda boleh mencetak borang tempahan yang juga dikenali sebagai (tawaran untuk menyewa / tawaran untuk membeli) tanpa sebarang masalah jika anda kehilangannya.

Question 14

What is Rental Collection System?

Accepted Answer

RentGuard’s online rental collection system is a hassle-free solution that primarily
functions as an auto online rental collection system which immediately debits the rental
payment from the tenants’ bank account or credit card.

Question 15

What is CTOS?

Accepted Answer

CTOS is stands for Credit Tip-Off Service, the company itself are categorized as Credit Agency. CTOS provides information system widely used by the majority of the country's Financial Institutions, Commercial Companies & Businesses, Legal Firms and other institutions. So, CTOS is the function that has been used to blacklist a tenant.

Question 16

How to register RentGuard system?

Accepted Answer

To use our service, the Agency must first buy our services by contacting the RentGuard team. Once purchased, the Agency can register their verified agents via our system
 
Email: enquiry@rentguard.com.my

Question 17

What is RentGuard?

Accepted Answer

​RentGuard is a tech company that provides a system to speed up booking process. Benefits of using our system are you don't have to meet face-to-face with the agent, you can finish booking process anywhere anytime it help you free up your time, as the landlord or vendor you can keep trace booking progress anytime, anywhere and you can print the booking form also known as (offer to rent/ offer to purchase) without any concern if you lost it.

Question 18

What is Rental Collection System?

Accepted Answer

Rental Collection can be hassle for landlord who struggle to follow up with tenants to get the payment on time. RentGuard provides a hassle free solution to settle errands on rental collection with credit card or debit card and landlord will receive rental on time.

Question 19

What is RentGuard?

Accepted Answer

Rentguard is a secured technology platform for landlord and agents that simplifies rental
collection frontier, enhances tenant-landlord relationship by providing excellent CRM
services. Booking processes are done via online media, so you can get the booking
process done from anywhere, anytime .it helps to save your time, as the tenant or buyer
can make a payment online by using a credit card or bank transfer

Question 20

What is RentGuard?

Accepted Answer

RentGuard is a tech company that provides a system to speed up booking process. Benefits of using our system are you don't have to meet face-to-face with the agent, you can finish booking process anywhere anytime it help you free up your time, as the tenant or buyer you can pay through online by using a credit card, bank transfer, or Paypal. you can keep track the booking progress as well without worrying your agent will runaway with your money, and you can print the invoice anytime.

Question 21

What is RentGuard?

Accepted Answer

RentGuard is a tech company that provides a system to speed up booking process. Benefits of using our system are you don't have to meet face-to-face with the agent, you can finish booking process anywhere anytime it help you free up your time, as the tenant or buyer you can pay through online by using a credit card, bank transfer, or Paypal. you can keep track the booking progress as well without worrying your agent will runaway with your money, and you can print the invoice anytime.

Question 22

How do I register as admin?

Accepted Answer

To register as admin RentGuard will give an admin account to the person in charge (POC) of the agency to oversee and manage affairs of the agents.

Question 23

Is my Personal Data secure?

Accepted Answer

​RentGuard data is secured & protected under PDPA. The Personal Data Protection Act is an act enacted by the Malaysian government in 2010 to protect individual’s personal data in commercial transactions.

Question 24

Is my personal data secure?

Accepted Answer

RentGuard data is secured & protected under PDPA. The Personal Data Protection Act is an act enacted by the Malaysian government in 2010 to protect individual’s personal data in commercial transactions.

Question 25

Is my data secure in the RentGuard System?

Accepted Answer

​RentGuard protects your information with multiple layers of security, including data encryption. Our cloud infrastructure protects your data 24/7. Encryption brings a higher level of security and privacy to our services. When you performing transaction like create a records or send an email the data you create moves between your device. We protect data with multiple layers of security, including leading encryption technology like HTTPS and Transport Layer Security. Beside that, your data is secured & protected under Personal Data Protection Act which governed by Malaysian government in 2010 to protect individual’s personal data in commercial transactions.

Question 26

What are my access rights as an admin?

Accepted Answer

Some of the primary access rights given to admins is to approve and verify agents’ bookings, claims and other documents. Admins can also add and remove agents so that they can better manage the agency.

Question 27

Do you provide a mobile application for RentGuard?

Accepted Answer

Our system are mobile friendly. However, our mobile application still in under development.

Question 28

How will RentGuard’s online rental collection system benefit landlords?

Accepted Answer

● Auto rental collection system
● Blacklist irresponsible tenants
● Secure security deposit
● Rental reminder & tracking system
● Auto invoice & receipt generator
● Free listing submission to over 700 agents

Question 29

Adakah anda menyediakan aplikasi mudah alih?

Accepted Answer

Malangnya aplikasi mudah alih kami masih berada dalam proses pembinaan. Oleh itu pada masa ini, kami tidak menyediakan aplikasi mudah alih.

Question 30

Adakah Data Peribadi saya selamat?

Accepted Answer

Data RentGuard selamat & dilindungi di bawah PDPA. Akta Perlindungan Data Peribadi adalah akta yang digubal oleh kerajaan Malaysia pada tahun 2010 untuk melindungi data peribadi individu dalam urusniaga komersial.

Question 31

How Rental Collection System will benefit agent?

Accepted Answer

Passive Income - Income generated base on monthly rental collection & management services
Hassle Free - Auto Rental Collection, no follow up needed
Loyalty Customers - Create strong Bonding with customer (landlord & tenant)
Lead Generation - No need always look for new leads
Reminder System - Status update from administration

Question 32

Do you provide a mobile application for RentGuard?

Accepted Answer

Our system are mobile friendly. However, our mobile application still in under development.

Question 33

Adakah data saya selamat apabila menggunakan RentGuard system?

Accepted Answer

RentGuard melindungi maklumat anda dengan beberapa lapisan keselamatan, termasuk penyulitan data. Prasarana ‘cloud base’ kami melindungi data anda 24/7. Enkripsi membawa tahap keselamatan dan privasi yang lebih tinggi kepada perkhidmatan kami. Apabila transaksi seperti mencipta rekod atau menghantar e-mel data anda boleh dikongsi antara peranti anda sahaja. Kami melindungi data dengan pelbagai lapisan keselamatan, termasuk teknologi penyulitan utama seperti HTTPS dan Keselamatan Lapisan Pengangkutan. Di samping itu, data anda selamat dan dilindungi di bawah Akta Perlindungan Data Peribadi yang ditadbir oleh kerajaan Malaysia pada tahun 2010 untuk melindungi data peribadi individu dalam urusniaga komersial.

Question 34

Do you provide a mobile application for RentGuard?

Accepted Answer

Currently RentGuard does not provide any mobile application. However, our website & systems are mobile friendly which allows users to access anytime, anywhere from their device.

Question 35

How Rental Collection System will benefit tenant?

Accepted Answer

Auto Payment - Monthly deduction from bank account / credit card, no manual payment needed
Reward System - Enjoy reward point or cash back from credit card payment

Question 36

Why cant I log-in even when I have an account??

Accepted Answer

Please make sure you are in the right log-in page. Our webpage is divided into User Log-in and Admin Log-in. Please make sure you are in the correct page when logging-in.

Question 37

Adakah Data Peribadi saya selamat?

Accepted Answer

Data RentGuard selamat & dilindungi di bawah PDPA. Akta Perlindungan Data Peribadi adalah akta yang digubal oleh kerajaan Malaysia pada tahun 2010 untuk melindungi data peribadi individu dalam urusniaga komersial.

Question 38

Adakah anda menyediakan aplikasi mudah alih?

Accepted Answer

Malangnya aplikasi mudah alih kami masih berada dalam proses pembinaan. Oleh itu pada masa ini, kami tidak menyediakan aplikasi mudah alih.

Question 39

Is my Personal Data secure?

Accepted Answer

​RentGuard data is secured & protected under PDPA. The Personal Data Protection Act is an act enacted by the Malaysian government in 2010 to protect individual’s personal data in commercial transactions.

Question 40

Can I use a mobile to complete the deal?

Accepted Answer

Yes, you can because RentGuard system is web-based and mobile friendly as well. The mobile-based application is still under development and will be released shortly.

Question 41

If the tenant delay the payment, will the tenant be blacklist?"

Accepted Answer

Your agency decided whether want to blacklist tenant or not. If the tenant not pay rental, with your agency approval, we will submit the document to the CTOS to blacklist the tenant.

Question 42

Will your service make the room price go up?

Accepted Answer

With the facility of zero deposit, your property can rent out much faster compared to other units. Rental price always depends on supply & demand of market.

Question 43

Do you provide a mobile application for RentGuard?

Accepted Answer

Currently RentGuard does not provide any mobile application. However,Our website & systems are
mobile friendly which allows users to access anytime, anywhere from their device.

Question 44

Adakah data peribadi saya selamat?

Accepted Answer

Data RentGuard selamat & dilindungi di bawah PDPA. Akta Perlindungan Data Peribadi adalah AKTA yang digubal oleh kerajaan Malaysia pada tahun 2010 untuk melindungi data peribadi individu dalam urusniaga komersial.

Question 45

What are the Packages for Rental Collection System

Accepted Answer

Click on the link to learn more : https://www.rentguard.com.my/landlord.html

Question 46

Adakah Data Peribadi saya selamat?

Accepted Answer

Data RentGuard selamat & dilindungi di bawah PDPA. Akta Perlindungan Data Peribadi adalah akta yang digubal oleh kerajaan Malaysia pada tahun 2010 untuk melindungi data peribadi individu dalam urusniaga komersial.

Question 47

When can monthly rental collection start function?

Accepted Answer

After tenant approved e-mandate via email, bank will require 1 working day to process application.

Question 48

Adakah anda menyediakan aplikasi bagi gajet mudah alih atau aplikasi

Accepted Answer

Sistem kami mesra bagi gajet mudah alih dan kami dalam proses membangunkan sistem APP.

Question 49

Is my personal data secure?

Accepted Answer

Yes! RentGuard Is register under PDPA to ensure the safety of user’s personal database. PDPA was introduced on 2010.The Personal Data Protection Act (PDPA) is an act that regulates the processing of personal data in commercial transactions. The Act applies to any person who processes personal data for commercial transactions (data user). This includes those who control and authorize the processing of personal data for commercial transactions.

Question 50

Is my personal data secure?

Accepted Answer

RentGuard data is secured & protected under PDPA. The Personal Data Protection Act is an act enacted by the Malaysian government in 2010 to protect individual’s personal data in commercial transactions.

Question 51

Is my personal data secure?

Accepted Answer

RentGuard data is secured & protected under PDPA. The Personal Data Protection Act is an act enacted by the Malaysian government in 2010 to protect individual’s personal data in commercial transactions.

Question 52

Do you provide a mobile application for RentGuard?

Accepted Answer

Our system are mobile friendly. However, our mobile application still in under development.

Question 53

Do you have the license to collect rental?

Accepted Answer

There is no license require. It will be the mutual agreemend on both parties, where there will be a platform which landlord authorise us to collect the rental in behalf of them.

Question 54

How to use the system?

Accepted Answer

After agent created the booking/deals.
​
Step 1: You will receive e-mail and SMS.

Step 2: Click "Proceed to approve".

Step 3: Just create your new password and confirm password.

Step 4: Click "Approve (√ Landlord)".

Step 5: Wait for the agent to arrange the payment.

Question 55

Can I cancel a booking?

Accepted Answer

Yes, just tell your agent if you want to cancel the booking, he/she will do the rest.

Question 56

Adakah anda menyediakan aplikasi mudah alih?

Accepted Answer

Malangnya aplikasi mudah alih kami masih berada dalam proses pembinaan. Oleh itu pada masa ini, kami tidak menyediakan aplikasi mudah alih.

Question 57

Is my personal data secure?

Accepted Answer

Yes! RentGuard Is register under PDPA to ensure the safety of user’s personal database. PDPA was introduced on 2010.The Personal Data Protection Act (PDPA) is an act that regulates the processing of personal data in commercial transactions. The Act applies to any person who processes personal data for commercial transactions (data user). This includes those who control and authorize the processing of personal data for commercial transactions.

Question 58

Adakah anda menyediakan aplikasi mudah alih?

Accepted Answer

Malangnya aplikasi mudah alih kami masih berada dalam proses pembinaan. Oleh itu pada masa ini, kami tidak menyediakan aplikasi mudah alih.

Question 59

Adakah RentGuard mneyediakan aplikasi gajet mudah alih?

Accepted Answer

Sistem kami mesra gajet mudah alih. Walau bagaimanapun, aplikasi bagi gajet mudah alih kami masih dalam proses pembangunan.

Question 60

Can I view my agents’ listings?

Accepted Answer

Yes the admin is able to view an agent`s bookings by clicking on the Agents tab >> View >> view bookings.

Question 61

Do you provide a mobile application?

Accepted Answer

Sadly our mobile application is still in the middle of development. So for at the moment, no.

Question 62

Why is my smartphone or tablet browser keep crashing when I am browsing RentGuard system?

Accepted Answer

Our RentGuard system work more stable while using in Google Chrome. If you are using other browsers, please change it to Google Chrome. If this issue still happen while using Google Chrome, this will be cause by the version of your Google Chrome. Please update your Google Chrome to the latest version.

Question 63

How to use the system?

Accepted Answer

After agent created the booking/deals.
​
Step 1: You will receive e-mail and SMS.

Step 2: Click "Proceed to approve".

Step 3: Just create your new password and confirm password.

Step 4: Click "Approve (√ Landlord)".

Step 5: Wait for the agent to arrange the payment.

Question 64

​Do you provide Mobile Application or Apps?

Accepted Answer

Our system is mobile friendly and we are in the middle of developing APPs system.
It is recommended to use a desktop computer and handheld devices.
Click here find out what browser you are using. 
 
Desktop computer user:
Android 4.0 or later
Windows Phone 8.0 or later
iOS 7.0 or later
Chromebook 59 or later
Handheld devices user:
Chrome version 50.0 or later (get the latest version)
Firefox version 52 or later (get the latest version)
Safari version 9.0 or later (get the latest version)
Internet Explorer version 11 or later (get the latest version)

Frequently Asked Questions about Rental Collection System

What is RentGuard?

How much is the fee?

How do I sign up in RentGuard system?

Apa itu RentGuard?

Apa itu RentGuard?

Apa itu RentGuard?

What is Rental Collection System?

What is RentGuard?

Apakah RentGuard?

What is RentGuard?

Apa itu RentGuard?

What is RentGuard?

Apa itu RentGuard?

What is Rental Collection System?

What is CTOS?

How to register RentGuard system?

What is RentGuard?

What is Rental Collection System?

What is RentGuard?

What is RentGuard?

What is RentGuard?

How do I register as admin?

Is my Personal Data secure?

Is my personal data secure?

Is my data secure in the RentGuard System?

What are my access rights as an admin?

Do you provide a mobile application for RentGuard?

How will RentGuard’s online rental collection system benefit landlords?

Adakah anda menyediakan aplikasi mudah alih?

Adakah Data Peribadi saya selamat?

How Rental Collection System will benefit agent?

Do you provide a mobile application for RentGuard?

Adakah data saya selamat apabila menggunakan RentGuard system?

Do you provide a mobile application for RentGuard?

How Rental Collection System will benefit tenant?

Why cant I log-in even when I have an account??

Adakah Data Peribadi saya selamat?

Adakah anda menyediakan aplikasi mudah alih?

Is my Personal Data secure?

Can I use a mobile to complete the deal?

If the tenant delay the payment, will the tenant be blacklist?"

Will your service make the room price go up?

Do you provide a mobile application for RentGuard?

Adakah data peribadi saya selamat?

What are the Packages for Rental Collection System

Adakah Data Peribadi saya selamat?

When can monthly rental collection start function?

Adakah anda menyediakan aplikasi bagi gajet mudah alih atau aplikasi

Is my personal data secure?

Is my personal data secure?

Is my personal data secure?

Do you provide a mobile application for RentGuard?

Do you have the license to collect rental?

How to use the system?

Can I cancel a booking?

Adakah anda menyediakan aplikasi mudah alih?

Is my personal data secure?

Adakah anda menyediakan aplikasi mudah alih?

Adakah RentGuard mneyediakan aplikasi gajet mudah alih?

Can I view my agents’ listings?

Do you provide a mobile application?

Why is my smartphone or tablet browser keep crashing when I am browsing RentGuard system?

How to use the system?

​Do you provide Mobile Application or Apps?

Do you collect deposits from the tenant?

Adakah Data Peribadi saya selamat?

Bagaimanakah saya ingin menghubungi RentGuard?

Berapa lamakah masa untuk menyelesaikan tempahan?

How do I contact you?

Is this insurance protection similar to SpxxdHxxe?

Can I add in more admin?

Can I use my mobile to complete the deal?

Can I track the booking?

Bagaimanakah saya ingin menghubungi RentGuard?

How do I contact you?

How do I contact you?

Is there any form for landlord to sign?

How do I subscribe to RentGuard’s online rental collection system?

How do I contact you?

Do you provide Mobile Application or Apps?